Entry 1525, on 2013-05-04 at 22:11:49 (Rating 3, Comments)
I recently listened to an item which featured Steve Job's first boss, from the company Atari. He thought that Jobs was an unusual and difficult person to work with, and that he might have a lot of trouble even getting a job in the modern work environment. He thinks most employers reject individuality and difficult and critical personalities in favour people who are easier to get on with and more compliant.
Clearly Jobs was an awkward person and it's easy to see why he might have been seen as difficult to manage, so there is an obvious reason why he might have had trouble being hired, but whose fault is that really? Sure Jobs was difficult but he was also brilliant. It seems to me that most modern personnel management policies favour people who will fit in a mould rather than do genuinely brilliant work.
Of course having an awkward personality in no way guarantees that a person is brilliant but there does seem to be a correlation between the two. It seems to make sense that people who are going to be able to make a genuinely unique contribution to a company are likely to "think different" from the rest and those people are unlikely to fit in with the standard profile most managers are looking for.
There is also the possibility, which I have discussed in the past, that managers might feel threatened by someone who would be employed in a position below themselves but might be far more capable than they are.
The ultimate example of the failure of a conventional mediocre leadership was the "bad times" at Apple. During the time when Jobs wasn't there and the "suits" controlled the company they almost destroyed it. Apple is an exceptional case and relies on constant innovation and cutting edge design but it does make me wonder whether every company being run by suits (that is, almost all of them) is achieving well below its potential and could do so much more if they were just prepared to take on an exceptional person instead of just another one from the same old mould.
In my experience I have seen this phenomenon a lot. I see very mediocre people with no innovative ideas at all in senior roles and far more capable and original people being controlled by them. So the less brilliant people are not only enjoying the benefits of seniority themselves but they are also holding back those below them who might otherwise really achieve something.
I do recognise, especially in large organisations, that creative people do present a risk because while they might be theoretically capable of excellent original work, that might not fit in with the "bigger picture". I also recognise that most bigger companies are very risk averse, and would generally prefer to sacrifice the possibility of a very positive new innovation if there is also a chance it could go wrong.
This problem (if it really is a problem) extends to all levels of human organisation: from national politics all the way down to small groups. Despite the claims to the contrary there is generally very little chance of anything genuinely innovative coming out of a typically organised company or other institution.
It's difficult to say where the cause of the problem lies. It could be, as I have suggested above, that innovative people are blocked from advancement because they are seen as a risk or a threat. It could be that innovative people do get promotions but they are forced to become part of the "machine" once they do gain senior status so their ideas are wasted. And it could be that creative people just aren't interested in politics or management. I suspect it is all three.
There is no obvious answer to the problem because the people who need to make the changes are exactly the ones who can't see that there is a problem which needs to be solved. The best we can realistically hope for is that the power of big corporations and senior business and political leaders is kept under control. But how realistic that is, I really don't know.
Maybe we're all doomed to living in a world of increasing mediocrity, where people like Steve Jobs are often wasted. It certainly seems that way to me.
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