Site TIPS PAGE🔎 SEARCH  Ξ INDEX  MAIN MENU  UP ONE LEVEL
 OJB's Web Site. Version 2.1. Mac Tip.You are here: tip tips mac owen2 
Tip

Up to OJB's Mac Tips List

Microsoft Office X Crash

If you have any of the Microsoft Office v. X components (Excel, PowerPoint, Word) crashing when they are launched, especially when displaying the "optimizing font menu performance" message, it is worth checking the fonts you have installed. This usually happens when you have a Mac OS 9 system installed and is usually caused by fonts in the System Folder for Mac OS 9.

Try following these steps...

1Find the active Classic folder (check using the Classic Preference Pane if you have more than one Mac OS 9 on your disks). This folder is usually called "System Folder" and is on the startup hard disk.
2Shut down the Classic environment (if it is running) from the Classic Preference Pane.
3Create a new folder in the System Folder called "Fonts (Disabled)" and drag all the fonts into it.
4Launch an Office program. If it runs you have discovered the source of the problem, so continue with the next step. If it still crashes its not caused by fonts so you can move them all back to the "Fonts" folder and try something else.
5Quit the Office program and drag the first half of the fonts back to the "Fonts" folder. Run the program again. If it crashed the damaged font is in the first half. Continue moving fonts around until you find the one causing the fault. You should discard any damaged fonts found this way.


Note that when I say "damaged" fonts I am simplifying what is really happening. If you move half the fonts around at a time it doesn't take long to find the problem, even if you have many fonts installed - a classic computer science answer to this sort of problem (well actually, my preferred answer would be to not use Microsoft programs, but I have assumed that's not an option :)



I usually write a blog post about once a week. The latest post can be viewed here: So Unaware: You can make you own choice, but be aware. (posted 2024-11-11 at 17:01:55).
Warning: mysqli_connect(): MySQL server has gone away in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_connect(): Error while reading greeting packet. PID=69071 in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_connect(): (HY000/2006): MySQL server has gone away in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 59

Warning: mysqli_error() expects parameter 1 to be mysqli, boolean given in /Library/WebServer/Documents/Owen2/Inc/Footer.inc.php on line 60
Could not connect to MySQL: