Site TIPS PAGE🔎 SEARCH  Ξ INDEX  MAIN MENU  UP ONE LEVEL
 OJB's Web Site. Version 2.1. Mac Tip.You are here: tip tips mac owen2 
Tip

Up to OJB's Mac Tips List

Clear Printer Jams

Occasionally I see networked laser printers (especially HPs) which continually show the "Processing Job" message and stick there indefinitely. Resetting the printer results in the same happening again after a short pause.

Usually this occurs when a computer is sending a job to the printer which contains incorrect Postscript commands causing the printer to crash. Resetting the printer just results in the queued job being re-submitted and the crash happening again. In a situation where many users access the printer and the computers are left running 24 hours this can be tough to fix!

Because the printer logs showed no useful information I simply had to look at all the computers which used the printers and cancel the queued jobs. Note that many users don't know they have a printer queue and may not be aware they are causing the problem.



I usually write a blog post about once a week. The latest post can be viewed here: Deranged Rants: Many of them are totally feral, unhinged, and totally irrational. (posted 2024-11-13 at 17:55:14). I do podcasts too!. You can listen to my latest podcast, here: OJB's Podcast 2024-08-22 Stirring Up Trouble: Let's just get every view out there and fairly debate them..
 Site ©2024 by OJBWeb ServerWhy Macs are BestMade & Served on Mac 
Site Features: Blog RSS Feeds Podcasts Feedback Log07 Jun 2024. Hits: 156,327,707
Description: Mac TipKeywords: Macintosh,Computers,Fixing Problems,TipsLoad Timer: 11ms