Site TIPS PAGE🔎   UP ONE LEVEL
 OJB's Web Site. V 2.1.tip tips mac owen2 
Tip

Up to OJB's Mac Tips List

Mail Preferences Opens to a Blank Screen

When accessing the preferences from Apple Mail, if you get a blanks screen when trying to use the Fonts, Signatures, etc tabs, you need to delete a settings folder.

Quit from Mail (don;t just close the window, choose "Quit Mail" from the "Mail" menu), delete this folder: ~/Library/Containers/com.apple.mail, then restart Mail.

Note 1: this means opening the Library folder in your home folder, then opening the Containers folder, then delete the folder "com.apple.mail" which should be there.

Note 2: If you cannot see the "Library" folder, go to the Finder (desktop) app, and choose "Library" from the "Go" menu.

Note 3: If you are concerned about losing preferences, move the com.apple.mail" folder to the desktop, or some other location, instead of deleting it. You can then put it back if you want to (of course, the error will probably also come back!)



My latest blog post: Unity Through Division: Sometimes hard decisions need to be made to make genuine progress. (posted 2024-11-18). My latest podcast: OJB's Podcast 2024-08-22 Stirring Up Trouble.
 ©2024 by OJBBlogMacs are BestMac Made
T: 11. H: 167,405,090
Features: RSS Feeds Feedback LogMod: 07 Jun 2024